Belmont View

As the Home Manager I feel very fortunate to be given the opportunity and the responsibility to care for our residents and I am proud to be the Home Manager of Belmont View.

As the Deputy Manager, I ensure that the best quality person centred care is delivered to all of our residents. I am passionate about our Rhythm of Life ethos and promoting it within the home.

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.

I enjoy being able to provide an enjoyable, quality food experience for the residents.

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.

The administrator will focus on the smooth running of the home; in whatever area they may be needed. From greeting visitors to recruiting, the administrator is present in many aspects of life in the home, even if you don’t always see them! To be successful in the role, our administrators have to be flexible and calm, able to multi-task and always keen to take on a new challenge. It’s often the administrator that brings the IT skills to a home, helping them to keep everything organised. Above that though, administrators are communicators, able to speak confidently and listen closely to everyone from managers and care workers to visitors and residents.

The administrator will focus on the smooth running of the home; in whatever area they may be needed. From greeting visitors to recruiting, the administrator is present in many aspects of life in the home, even if you don’t always see them! To be successful in the role, our administrators have to be flexible and calm, able to multi-task and always keen to take on a new challenge. It’s often the administrator that brings the IT skills to a home, helping them to keep everything organised. Above that though, administrators are communicators, able to speak confidently and listen closely to everyone from managers and care workers to visitors and residents.

I enjoy my role as a receptionist because no two days are the same. It is a people-focused job which allows me to have a lot of contact with residents and their families. I am often the first point of contact for the care home, which enables me to make a great impression from the get go. I am always busy, often multitasking, and I enjoy my job as I provide support for the admin team as well as to residents, families and colleagues.