Dear Christine,

I would again like to take this opportunity of thanking you for your kindness, and the efficient way you have dealt with my mother’s care account.

I shall just say how much my mother enjoyed her stay of almost 2 years at Fosse House. The staff I feel treated her as one of the family. She enjoyed the flower arranging, jewellery making, singing and gardening. She also liked the trips out, when she could get ready on time!

I can’t praise the staff highly enough especially in her final days, sitting with her and holding her hand and making her comfortable, it means a lot to me and my wife.

My wife and I have met lots of nice and dedicated staff at Fosse House, I will pick out one person in particular: Sue, always welcoming, devoted to her work, a pleasure to know her. That goes with all of the other staff members too.

My mother was safe, secure and well cared for which is all that residents of care homes need.

Thank you,

Yours Sincerely,

Mr K