“Further to our telephone conversation on Monday 15th June, I would like to thank all the staff at Fourfields Cheshunt for the help and support they gave to my relative throughout her time at the home.

During the last two weeks of her life staff were very professional and went way and above their duty to ensure that she received the best care to make sure she was comfortable and looked after.

I have the upmost respect for staff: from management to all staff and I hope you do.

Yours sincerely,

H”